FAQs

Each variant is one sweater. Choose a style and each person’s fit and size, adding the sweaters to your bag separately to create a matching look.

Use the separate women’s, men’s, and kids’ measurement charts on the product page. Compare with a sweater that fits well. Kids’ age labels are a guide; garment measurements are the better starting point.

Please contact us before ordering for a specific date. Processing and delivery estimates depend on the order and destination. We cannot guarantee arrival by Christmas.

United States only. Standard U.S. shipping is free, and express shipping is free on orders $70+. Ask us for current processing and estimated delivery details.

Follow the care label supplied with your garment. Knit fabric benefits from gentle handling. If care information is missing or unclear, contact us before washing.

Use Contact Us and include your order number. Contact us before returning anything so we can provide eligibility details and return instructions. We aim to respond within 2 business days.